Read about Markswebb company

Top tear consultant

Who We Are

Markswebb helps large companies create digital products that bring value to both customers and businesses. We understand the business objectives of brands in the digital environment and employ all modern methods of user research and UX analytics.

Every year, we conduct a series of independent research on digital services. Each of them serves as a market benchmark, providing insights into the impact of events over the year, identifying trends, and showcasing new and best approaches to solving user tasks.

To address clients' individual business challenges, we initiate customized projects. We analyze users and competitors, identify best practices and user experience issues, and develop strategies to achieve complex high-level goals.

All of this is done with one goal in mind: to make the digital future more comfortable, understandable, and beneficial.

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    Since 2009

    Years of continious user and UX/CX research

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    9 countries

    Hungary, Germany, Spain, Lithuania, Uzbekistan, Azerbaijan, Kyrgyzstan, Japan, USA

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    837 projects

    Boosting digital UX for corporations in any industry and geography

Trusted by

Proudly collaborating with esteemed companies across various industries to innovate and create bespoke solutions.

Global reach

Markswebb operates globally, with a robust footprint in CIS, Europe, USA, and beyond, grounded in over a decade of dedicated UX/CX research. Our expertise shapes digital experiences across varied industries, reflecting a commitment to advancing usability and customer satisfaction worldwide.

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Recommendations

Pavel Smirnov

Product expert

Markswebb’s insights were instrumental in identifying our competitors' weaknesses and guiding improvements to our services. Their contribution has led to an enhanced backlog of competitive features and measurable improvements in our key performance indicators, promising further growth in customer satisfaction and resolution efficiency.

We enjoyed working with Markswebb. The promptness of the responses, the clarity of the information provided, and the friendliness of the colleagues were impressive.

Guseyn Guliev

Head Of Business Application Development

The insightful reports and research conducted by Markswebb have been instrumental in the development of digital services at YeloBank. Their publications served as a foundational element in the initial planning phase of our project and in laying out the future functionality of our application. Markswebb's contribution not only deepened our understanding of customer needs but also played a significant role in achieving a nomination in Azerbaijan. I am grateful for their valuable insights, which have not only motivated our team but also sparked innovative ideas for growth.

Ramin Hashimzade

Head of Digital Transformation Center

I would like to express my gratitude and appreciation to the team of MarksWeb for conducting a comprehensive and in-depth study of the mobile banking software in the banks of our country. Thanks to your research, we have gained valuable information about the current trends, user preferences and possible areas of development to improve our mobile banking services.

Our approach

At Markswebb, our commitment to elevating the customer experience in digital services has positioned us as a leading consultant for major banks, IT companies, startups, and UX/design firms across CIS, Europe, and the USA. Our journey began in 2009 with groundbreaking independent UX studies, and we continue to innovate and shape the digital landscape.

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Our expertise

Markswebb stands at the forefront of digital transformation, bridging technology with user-centric solutions across a broad spectrum of industries. From fintech to insurtech, digital banking to e-commerce, and from user experience research to the gamification of digital platforms, our expertise covers the essential pillars of today's digital ecosystem.

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Fintech
Insurtech
Digital investments
User experience
User
 research
Benchmarking
Tele-communication
E-commerce
Gamification
Chatbots
Artificial intelligence
Competitive analysis
Digital customer experience
Mobile 
banking
Onboarding
Digital 
banking
Business banking
Corporate banking
Marketplaces
Payments
Transaction banking
CBDC
POS
Digital wallets
Crypto-currencies
E-grocery

Team Markswebb

Markswebb's team of 50+ professionals excels in digital product innovation, developing a unique assessment methodology that keeps pace with market trends. We help businesses create digital solutions that meet objectives and add value for clients. Our expertise, honed in assisting numerous financial firms in Eastern European countries and the CIS, is now broadening to various industries and regions. We partner with companies to develop effective digital products, serving a diverse clientele of over 50 prestigious companies. Central to our approach is the commitment to human-centered digital products, emphasizing precise, insightful, and user experience-focused solutions.

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Contact us

Ready to transform your digital landscape and elevate your customer experience to new heights? Contact Markswebb today to unlock the full potential of your digital services. Let's innovate together and lead your business to unparalleled success. Reach out now – your journey towards digital excellence starts here.

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